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Getting StartedFind your way around

Find your way around

Use the sidebar on the left or search to reach any page in HighAdvocacy. This page also covers keyboard shortcuts and sidebar favourites.

The sidebar

The sidebar follows the advocacy loop: collect proof, keep it, share it, thank the people who gave it.

The sidebar with Search at the top, Home, Inbox, the Collect, Proof, Share and Thank groups, and Settings at the bottom.

ItemWhat it’s for
SearchSearch everything and jump to any page. See Search.
HomeSetup steps, what needs you, and how you’re doing. See Your Home page.
InboxSubmissions to approve or reject. The number is how many need attention.
Collect > CampaignsAsk customers for reviews, social posts and testimonials.
Collect > ImportsBring in proof you already have.
Proof > LibraryAll your approved and imported proof.
Proof > PeopleEveryone who gave you proof.
Proof > CompaniesThe companies they work at.
Share > ShowcaseShowcase pages and widgets for your website.
Thank > RewardsRewards, delivery, and what’s ready to send. The number is how many rewards are waiting to be sent.
SettingsWorkspace and notification settings. Members don’t see this item.

Click the panel icon next to the page title to collapse or expand the sidebar.

If you used HighAdvocacy before the redesign

Some areas were renamed:

  • Submissions is now Inbox.
  • Proof Library is now Library.
  • Reward Connections is now Delivery, under Rewards.
  • Notification settings now live under Settings.

Switch workspaces

Click the workspace name at the top of the sidebar to see your workspaces. Pick one to switch to it. Owners also see Create workspace here. See Workspaces.

The workspace menu open, listing workspaces with a Create workspace option at the bottom.

There’s one search for the whole app. It finds records (people, companies, proof, submissions, campaigns, showcases) and lets you jump to any page or start something new.

  • Search everything: click Search in the sidebar, or press Ctrl K (⌘K on a Mac).
  • Search this page: press / on a list page, or click the page’s Search button. Search opens already limited to that page, for example In People.

The search window open with an empty query, showing the Go to list of pages.

With an empty search you see:

  • Go to: every page in the sidebar.
  • Create: New campaign, New showcase, New reward, and Import proof.
  • Recent: records you opened lately.

Inside search:

  • ↑ ↓ to move, Enter to open, Esc to close.
  • Tab changes where search looks: All, People, Companies, Library, Inbox, Campaigns, Showcase.
  • Backspace in an empty search, or the × on the scope chip, goes back to searching everything.

Search opened from the People page, limited to In People with the placeholder Search people.

To find a submission in the Inbox, type the customer’s full email address.

Keyboard shortcuts

Press ? anywhere (outside a text field) to see every shortcut. You can also open the list from your name at the bottom of the sidebar, then Keyboard shortcuts. List pages also show their main keys in a strip at the bottom.

KeysWhat they doWhere
Ctrl K / ⌘KSearch everything and jump to a pageAnywhere
/Search this pageAnywhere
TabChange where search looksIn search
?Show the shortcutsAnywhere
EscClose a drawer, dialog or menuAnywhere
↑ ↓ or J KMove between rowsLists
EnterOpen the rowLists
SpaceSelect the rowLists with bulk actions
AApproveInbox and the submission drawer
RReject (asks for a reason)Inbox and the submission drawer
← → or K JPrevious or next recordDrawers

Shortcuts don’t run while you’re typing in a field.

The Keyboard shortcuts panel listing keys for Anywhere, Lists and Drawers.

Favourites

Pin the things you open most to the sidebar. Favourites appear in a Favourites group above Collect once you add one.

You can favourite:

  • A campaign: the star in the campaign’s header.
  • A showcase: the star in the showcase editor’s top bar.
  • A person: the star in their drawer.
  • A saved view on People or Companies: the saved view’s menu, with the view open.

Click the star (Add to favourites) to pin it, and again (Remove from favourites) to unpin it.

To manage a favourite, click the ⋯ next to it in the sidebar. You can Move up, Move down, or Remove from favourites.

Sidebar favourites are separate from starring proof in the Library. See Tags and favorites.

Settings and your account

Click Settings at the bottom of the sidebar. The sidebar switches to settings:

  • Workspace: Profile, Members, Security, AI verification, Custom fields.
  • Notifications: Integrations, Team emails, End-user notifications.
  • Account (Owners only): General, Members, Workspaces.

To go back, click the workspace name with the back arrow at the top of the settings sidebar. It takes you to Home.

The settings sidebar with a back link named after the workspace and the Workspace, Notifications and Account groups.

Click your name at the bottom of the sidebar for:

  • Send feedback
  • Keyboard shortcuts
  • Account (Owners only)
  • Sign out

The menu under your name with Send feedback, Keyboard shortcuts, Account and Sign out.

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