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Subscription payments
HighAdvocacy subscription fees are billed in advance and are non-refundable, except where required by applicable law. We do not provide refunds or credits for partially used billing periods, unused time, or unused features.
Cancellations
You may cancel your subscription through your account settings or by contacting us. Cancel before your next renewal date to avoid future subscription charges. Cancelling a subscription does not entitle you to a refund of fees already paid, except where required by applicable law.
Billing issues and exceptions
If you believe you were charged incorrectly or are entitled to a refund under applicable law, please contact us. We will review the payment details and address any billing error or refund required by law. Nothing in this policy limits your statutory rights.
Contact us
For refund or billing questions, email hello@highadvocacy.com. Include your account email, payment date, and a description of the issue.
Please also review our Terms & Conditions.