AI Verification

Verify customer reviews and posts automatically.

Checking every link by hand is slow. HighAdvocacy verifies the genuine ones so their rewards go out on time, and flags the rest for your team.

Every reward needs a real review behind it.

Rewards attract shortcuts.

Once there's a gift card on offer, some submissions will be a review deleted the next day, or a link another customer already claimed. Paying for those wastes budget. For the rules on rewarded reviews, see our guide to FTC guidelines for incentivized reviews.

Fake proof costs more than none.

A review that turns out to be fake does more damage with a buyer than having no review at all. Everything you show has to hold up when someone checks it.

Customers wait on you.

A customer who did what you asked expects their thank-you. If checking takes a week, the next ask gets a slower yes.

Checking by hand doesn't scale.

ExcelReview checks.xlsx

47 open, 12 from last week

Sticky noteReminder

Double check Arjun's screenshot matches the live review

Slack#customer-marketing

Just approved on the screenshot, link looked fine

Every submission is five checks.

Open the link, find the reviewer's name, match it to your customer, check the date, compare it to the screenshot. That's quick for one submission and slow for a hundred.

The queue grows with success.

The better a campaign does, the more there is to check. A good month for reviews becomes a backlog for whoever approves them.

Things get waved through.

When the queue is long, people stop opening links and approve on the screenshot. That's how a deleted review gets paid.

Inside HighAdvocacy

How it checks for you.

Turn it on once for your workspace. Every new submission is checked without anyone pressing a button.

Step 1
It waits before it checks.
Each submission waits two days by default before it's checked. A review posted for the reward and deleted the next day doesn't get paid.
Submissions · cooldown
Mon · submitted
Tue
Wed · checked
Priya N.Review still live on WednesdayVerified
Guest userReview deleted on TuesdayNot paid
Waits 2 days by default
Step 2
It checks what you would.
Whether the link loads, the name matches your customer, the date is after the campaign started, a social post names your product, and the screenshot matches the page.
Submission · Priya N.
g2.com/products/verado/reviews
Priya N.Head of CS · 12 Mar
Onboarding took a week, not a quarter. Verado support answered the same afternoon.
Link loads
Name matches Priya N.
Dated after the campaign started
Mentions Verado
Screenshot matches the page
5 of 5 checks passed
Step 3
It sorts the queue.
Submissions that clearly pass are verified and ones that clearly fail are rejected. Anything unclear is flagged for your team with a one-line reason, such as a name that doesn't match.
Submissions · sorted
Verified
Priya N.
“Onboarding took a week, not a quarter.”
Lena M.
“The first tool our reps actually use.”
Needs you
Daniel R.
Name on the page doesn’t match
Rejected
Guest user
Link already claimed by another customer
Every flag comes with a reason
Step 4
You still decide.
Approve or reject anything yourself, or turn verification off for one campaign. Verified proof lands in your Proof Library.
Submission · needs a decision
Daniel R. · Halberd Capterra reviewNeeds a decision
Name on the page is “D. Reyes”, not Daniel R.
Approve and link nameReject
Your call on every flag

What gets flagged, and why.

Your team doesn't have to check the genuine submissions one by one. The few that need a decision are flagged with a plain reason, so you know what to look at before you open the link.

The name doesn't match.

The reviewer's name on the page isn't the customer who submitted it. Often it's a nickname or a personal account. Approve it once and link the new name, and their next submission passes without a manual check.

Your product isn't mentioned.

A social post can look fine and still never name your product or company. It won't be verified until someone on your team decides it counts.

The page couldn't be read.

Some sites put reviews behind a login. When the page can't be read, the submission is flagged for your team instead of being guessed at.

The review isn't live yet.

Some review sites hold new reviews for moderation. Instead of rejecting them, HighAdvocacy checks again over the following days and tells you how long it's been waiting.

Hold rewards or release them.

Choose what happens once a submission is verified. Rewards can wait until someone on your team releases them, or go out straight away. Anything you approve by hand is released when you approve it.

Hold for release

Verified rewards wait until someone on your team releases them.

Release when verified

Rewards go out as soon as a submission is verified.

Works across your campaigns.

Review campaigns.

Reviews on G2, Capterra, Trustpilot, TrustRadius, Google, Product Hunt, the Shopify App Store and the Chrome Web Store are checked from the live page. GetApp and Software Advice are checked from the screenshot, since those sites don't share a review link. See the Review & Reward Loop.

Social campaigns.

Customer posts on LinkedIn, X, Facebook and Reddit are checked for the author, the date and a mention of your product. See Social Buzz.

Links already claimed.

If a link has already been claimed by another customer, the new submission is rejected as soon as it arrives, before anyone checks it or pays for it.