Privacy Policy

HighAdvocacy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our customer advocacy platform and related services (the "Service").

By using our Service, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Service.

This policy applies to all users worldwide.

We collect information in several ways:

We use collected information for the following purposes:

We do not sell your personal information. We may share information in the following circumstances:

We implement industry-standard security measures to protect your information:

• •Encryption of data in transit (TLS/SSL) and at rest
• •Regular security assessments and penetration testing
• •Access controls and authentication requirements
• •Secure data centers with physical security measures
• •Employee training on data protection practices
• •Incident response procedures

While we strive to protect your information, no method of transmission or storage is 100% secure. We encourage you to use strong passwords and protect your account credentials.

We use cookies and similar technologies to enhance your experience:

We also use: - Local storage for preference settings - Pixel tags in emails to track opens and clicks (you can disable images in your email client)

We retain personal information for as long as necessary to:

• •Provide the Service and fulfill our contractual obligations
• •Comply with legal and regulatory requirements
• •Resolve disputes and enforce agreements
• •Maintain security and prevent fraud

Upon request for deletion, we will remove or anonymize your data within 30 days, except where retention is required by law.

HighAdvocacy is based in India. If you access our Service from outside India, your information may be transferred to and processed in India or other countries.

We use reasonable contractual, technical, and organizational safeguards for international transfers where applicable.

We take steps to ensure your data receives the same level of protection regardless of where it is processed.

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

If you believe we have collected information from a child, please contact us immediately at hello@highadvocacy.com.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors.

We encourage you to review this policy periodically. Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us:

HighAdvocacy Email: hello@highadvocacy.com Website: highadvocacy.com

For privacy-related requests or concerns, email: hello@highadvocacy.com

We aim to respond to all privacy-related inquiries within 30 days.

The HighAdvocacy browser extension is covered by this policy, with the following specifics.

What it reads. When you invoke the extension, it reads the customer review on that page: reviewer name, review text, rating, date, job title, company name, the reviewer's photo URL, and the reviewer's email where the page already displays one. It also reads the page URL, for provenance and to detect the same review being imported twice.

When it reads. Only after a deliberate action by you: clicking the extension's toolbar icon, choosing "Import to HighAdvocacy" from the right-click menu, pressing its keyboard shortcut, or pressing a button in its own panel. Between those actions it reads nothing. There is no background scanning.

What it does not collect. The extension collects no analytics, no usage tracking, and no browsing history. It does not request permission to see your tabs, so it cannot tell which sites you visit. The analytics, marketing cookie and device-identifier practices described in Section 2 apply to our website and web application, not to the extension.

Authentication. The extension reads your existing HighAdvocacy session token from app.highadvocacy.com and uses it only to authenticate requests to the HighAdvocacy API. It is stored in your browser's extension session storage and cleared when your browser session ends.

Where the data goes. To your own HighAdvocacy workspace over HTTPS, and nowhere else. Nothing captured by the extension is sold, shared with third parties, used for advertising, or used to train models.

Retention. Captured proof remains in your workspace until you delete it there. Uninstalling the extension removes everything it stores locally.

Limits. The extension reads only content already visible to you. It does not bypass login walls, paywalls or CAPTCHAs, and it never posts, comments, replies or votes on any platform.