Terms & Conditions

By accessing or using HighAdvocacy's services, website, or platform (collectively, the "Service"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, please do not use our Service.

These Terms constitute a legally binding agreement between you and HighAdvocacy. By using our Service, you represent that you are at least 18 years of age and have the legal capacity to enter into this agreement.

HighAdvocacy provides a customer advocacy platform designed for B2B SaaS companies. Our Service enables businesses to:

• •Automate G2 review collection and management
• •Generate LinkedIn testimonials and social proof
• •Create and manage customer referral programs
• •Verify customer advocacy actions using AI-powered technology
• •Distribute rewards to customers for advocacy activities
• •Track and measure advocacy program ROI

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice.

To access certain features of the Service, you must create an account. You agree to:

• •Provide accurate, current, and complete information during registration
• •Maintain the security of your account credentials
• •Promptly update your account information as needed
• •Accept responsibility for all activities under your account
• •Notify us immediately of any unauthorized access or security breach

You are responsible for ensuring that all users within your organization comply with these Terms.

You agree not to use the Service to:

• •Violate any applicable laws, regulations, or third-party rights
• •Submit false, misleading, or fraudulent information
• •Create fake reviews, testimonials, or advocacy content
• •Manipulate or game review platforms in violation of their terms
• •Distribute spam, malware, or harmful content
• •Attempt to reverse engineer, hack, or compromise our systems
• •Interfere with other users' access to the Service
• •Use automated systems to access the Service without permission

We reserve the right to suspend or terminate accounts that violate this policy.

All content, features, and functionality of the Service, including but not limited to software, text, graphics, logos, and trademarks, are owned by HighAdvocacy and protected by intellectual property laws.

You retain ownership of any content you submit through the Service. By submitting content, you grant HighAdvocacy a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content solely for providing the Service.

You may not copy, modify, distribute, or create derivative works from our Service without express written permission.

The Service may integrate with or contain links to third-party services, including:

• •Payment processors (for reward distribution)
• •Review platforms (G2, Capterra, etc.)
• •Social media platforms (LinkedIn, Twitter)
• •Analytics providers

We are not responsible for the content, policies, or practices of third-party services. Your use of such services is governed by their respective terms and privacy policies.

If you subscribe to paid features of the Service:

• •Fees are based on the pricing plan selected at the time of purchase
• •Subscription fees are billed in advance on a monthly or annual basis
• •All fees are non-refundable except as required by law
• •We may modify pricing with 30 days' advance notice
• •Failure to pay may result in suspension or termination of your account

Reward funds deposited for customer distribution are held in accordance with applicable regulations and our reward program terms.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

We do not warrant that: - The Service will be uninterrupted, secure, or error-free - Results obtained from the Service will be accurate or reliable - The Service will meet your specific requirements

We do not guarantee any particular outcome from using our advocacy tools, including review quantities, testimonial generation, or referral conversions.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HIGHADVOCACY SHALL NOT BE LIABLE FOR:

• •Any indirect, incidental, special, consequential, or punitive damages
• •Loss of profits, revenue, data, or business opportunities
• •Costs of substitute services
• •Any damages arising from your use or inability to use the Service

Our total liability shall not exceed the amount paid by you to HighAdvocacy in the twelve (12) months preceding the claim.

You agree to indemnify, defend, and hold harmless HighAdvocacy and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

• •Your use of the Service
• •Your violation of these Terms
• •Your violation of any third-party rights
• •Content you submit through the Service

Either party may terminate this agreement at any time:

• •You may cancel your account through the Service settings or by contacting us
• •We may suspend or terminate your access for violation of these Terms
• •Upon termination, your right to use the Service ceases immediately

We may retain certain data as required by law or for legitimate business purposes. Termination does not affect any accrued rights or obligations.

These Terms shall be governed by and construed in accordance with the laws of India, including the Indian Contract Act, 1872 and the Information Technology Act, 2000.

Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts in India.

For users in the European Union, nothing in these Terms affects your rights under applicable consumer protection laws.

Before initiating any formal legal proceedings, you agree to first contact us and attempt to resolve any dispute informally. We will work in good faith to address your concerns within 30 days.

If informal resolution is unsuccessful, disputes shall be resolved through binding arbitration in accordance with applicable Indian arbitration laws, except where prohibited by law.

We may update these Terms from time to time to reflect changes in our Service, legal requirements, or business practices.

We will notify you of material changes by: - Posting the updated Terms on our website - Sending an email notification to your registered address - Displaying a notice within the Service

Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

If you have questions about these Terms, please contact us:

HighAdvocacy Email: hello@highadvocacy.com Website: www.highadvocacy.com

We aim to respond to all inquiries within 5 business days.